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  • CidiRome

    Enterprise users

    Titalvip1
    Points27.0
    Regtime2021-07-19 16:17

    GoodWe 2500XS technical information.

    CidiRome
    2021-07-19 16:24

    Hi.

    O own a GoodWe 2500XS and I'm trying to get information from it for my existing monitoring system.

    Where can I download the technical manual for it?
    I need a manual that describes exactly the format (byte-by-byte) of the UDP packet received when calling port 8899.

    I was very happy to know that I would be able to access it by WiFi, but when I saw that it's webpage is very useless I was very disappointed.

    Any help would be very appreciated.

    Cheers.

    suneeldara
    @
    CidiRome
    2021-07-19 17:28
    same here
    Spencer
    GoodWe Engineer @
    CidiRome
    2021-07-20 10:25
    Hi CidiRome, thank you for your enquiry. From my understanding, are you asking the communication protocol between the inverter and the your third party monitoring devices? If so, we only have the MODBUS RTU available for third party monitoring. The MODBUS protocol port list is available by request. You may raise your request to our local after-sales team. If you would like to download the product user manual, please go to our offical website https://en.goodwe.com/downloads.asp. Thank you.
    Spencer
    GoodWe Engineer @
    suneeldara
    2021-07-20 10:26
    Hi Suneeldara, please refer to my answer below.
    CidiRome
    @
    Spencer
    2021-07-20 16:07
    Please point me to exactly where I should do that request.
    Spencer
    GoodWe Engineer @
    CidiRome
    2021-07-20 23:07
    Hi CidiRome, could you please let me know the region or country you are living? So I could help to provide our after-sales contact information for you to contact, or you may find those contact information on our official website https://en.goodwe.com/contact-us.asp.
    CidiRome
    @
    Spencer
    2021-07-21 00:21
    Hi. I'm from Portugal.
    Spencer
    GoodWe Engineer @
    CidiRome
    2021-07-21 21:51
    Hi CidiRome, could you please let me know the region or country you are living? So I could help to provide our after-sales contact information for you to contact, or you may find those contact information on our official website https://en.goodwe.com/contact-us.asp. Hi CidiRome, please contact Portugal after-sales team for MOUBUS RTU protocol. You can either email servico.pt@goodwe.com or call +34 900 861124/+34 661 584870
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