-
Hi Goole, The ticket number is #130850. I talked yesterday on the phone with one of your customer service collegues and he told me that I need a software and firmware update for my inverter. He asked me to reply again on the ticket and the Dutch aftersales should answer the same day but they didn't and now I have the problem again today and nobody is at home.. so could you ask for priority to solve this because I am losing a lot of earnings due to this problem..
Inverter stays at waiting for one day
-
No I don't, Isolation is checked last week
Inverter stays at waiting for one day
-
Currently, Goodwe can't support it, the control center (your smart home) needs to achieved the communication with ES.
connecting inverter ES4850 to Smart Home
-
Hi, Sandervh1998, may I ask for your ticket number? I'll contact aftersales and follow up with your ticket. Or you can email us via community@goodwe.com
Inverter stays at waiting for one day
-
Hi, Peter-wolf, right, it will cause a bad influence on browsering experience.
Statement on SPAM replies in GoodWe Solar Community
【Mid-year activity】Seize your chance for points💰 and gifts🎁!
Goole
2022-06-20 17:15Check out the full list of winners.
Halfway through 2022, we are very glad that everyone has witnessed the growth of the forum. We believe that everyone has learned more PV knowledge in the community during this half-year. To thank you all for your support, we will be hosting two activities as bellows till 13th July 2022. Looking forward to hearing from you soon about these activities!
Activity 1:【Mid-year activity】Time to challenge yourself: Semi-annual Knowledge Contest
Read more about this contest!
In the past half-year, over 320 posts have been added to the forum, some of which have given us professional knowledge, and some have solved our problems. We are also very glad to see everyone discussing hot topics in photovoltaics. Below you will see a questionnaire consisting of 10 multiple-choice questions, all sourced from the forum posts listed in the table below. Come grab your chance to win points and gift cards!
Activity2: 【Mid-year activity】Future solar-- Solar+ Storage, Solar+ EV, Solar+ Building, Solar+?
Learn more about this activity!
Solar+, also known as sector coupling, refers to the idea of interconnecting or integrating the energy-consuming sectors - buildings (heating and cooling), transport, and industry - with the power-producing sector. As GoodWe is continuously exploring these new areas, we are here to solicit your precious experience and professional opinions about Solar+.
An additional Surprising Gift! Anyone who participates in these two activities has the chance to win a 200$ Amazon gift card! (1*200 Amazon gift card)
The award information for both activities will be announced at the end of July.